Remote Professionals.
Real People.
We help small and medium sized businesses with their workforce needs by providing them with motivated, experienced, and dependable team members. We provide full-time, dedicated remote professionals (RPs) as long term team members to our clients. Our RPs thrive on being productive and crunching the routine work that every business needs to get done. They also bring a collaborative problem solving approach to the unexpected issues that arise along the way.
While the RP term might sound "remote", for MGTeamPlus, providing RPs to our clients is all about people and relationships. Our clients love our RPs and our RPs love working with their client teams. As we like to say: Remote Professionals. Real People.
"Working with MGTeamPlus has been great for us. The level of consistency, care, and follow-through we’ve seen—especially from Brix (our RP) —has made a meaningful impact on our operations. Brix is incredibly hardworking and diligent. He genuinely cares about the experience we deliver to our clients—and it shows. He takes ownership, follows through, and brings a level of thoughtfulness that’s rare. It’s clear we’re not just getting temporary help—we’re gaining a true partner." JF, Travel Agency, New York
Real Work. How can a RP help my business?
Our RPs thrive in the unglamorous nitty gritty of day to day business. They take pride in being productive and solving every day customer or internal problems. Our clients have RPs working in a wide range of roles. While our RPs often have very strong customer service experience and skills they often sit behind our clients front line staff processing orders/reservations, updating customer information and coordinating operational tasks, or assisting with invoicing, collections or other accounting tasks. If the work can be done remotely there’s a very good chance we can find a RP to handle it for you.
Learn how MGTeamPlus Co-Founder Brian Morgan drove profitable growth for his travel agency by adding remote professionals to his team. Read the case study.
Meet MGTeamPlus
Real Professionals: Our MGTeamPlus RPs
Many of our RPs are recruited from the well established Philippines business process outsourcing sector and as a result they have benefited from extensive training and are accustomed to US customer expectations and operational performance standards. They are comfortable working in fast paced environments and leveraging an array of technology platforms as part of their work.
However, our RPs are excited for work from home opportunities that eliminate their lengthy and congested commutes and the chance to spend more time with their families. Our RPs are seeking good pay for hard work and the opportunity to support their families. While our RPs often have significant supervisory experience and several of our clients have elevated their RPs into supervisory positions, our RPs do not come with the unrealistic career progression expectations that can sometimes accompany junior and entry level employees.
Our Founders
The careers of MGTeamPlus’ founders, Brian Morgan and Paul Gladen, are based on delivering bespoke experiences and customized client service and they bring that philosophy and experience to MGTeamPlus. We custom-recruit for each RP position to ensure we find you an RP with the specific skills and experience you need, so please talk to us about how we might solve your need for skilled team members. Paul and Brian are always available to our clients and the first and primary point of contact for new clients. Let us know how we can help.
Real Clients. Real Work.
Real Businesses
Our clients are small and medium sized businesses. Our clients on average have 34 employees. Our largest client has over 100 employees and our smallest just 9. We have a significant number of clients in the travel industry as our President & Co-Founder, Brian Morgan has owned a travel business for over 25 years, but we have successfully placed RPs in a variety of sectors. If the work can be done remotely, there’s a very good chance we can find an RP to handle it for you.
"We have been so happy with the staff members that have been brought to us from MGTeamPlus. We value their work ethic, and attention to detail. The work they've been tasked with is different from their previous jobs and they've all adapted very well. We appreciate MGTeamPlus' ability to find staff quickly, and the quality of the candidates. We will definitely look to add a further RP if business volumes increase." Meg Whelan, VP Operations, Connoisseur Travel, Ltd.
RP Skills & Experience
- An RP sourced for your business would have at least five years of relevant experience based on your specific role needs.
- We source RPs from the Philippines and ensure they have strong English verbal and written communication skills and have experience interacting directly via phone, email or chat with US/international customers, suppliers or colleagues (as appropriate).
- You will nevertheless need to onboard the RP to your organization's specific processes and tools.
Work & Team Setup
- RPs work the same US work schedule as your team unless you need or prefer a different schedule. Our RPs are experienced in, and generally prefer, working the "graveyard" night time shift that aligns to US office hours.
- Our goal is for the RP to become an integral, and long term member of your team participating in meetings or team activities just like any other remote team member..
- MGTeamPlus President and Co-Founder Brian (cc'd) has experienced very high levels of retention/loyalty with his RP team at Adventure Life and we are seeing strong retention with our clients.
- RPs work from home and have their own computers and screen/headset. Your IT team can work directly with the RP to install any specific applications on the RPs computer.
- MGTeamPlus provides support in the background on an ongoing basis to ensure the RP is performing effectively for you and enjoying their work.
Contract Terms
- Our RPs are provided to you on a service provider contract basis. You do not have to deal with payroll, taxes or benefits.
- Our monthly service fees vary based on the RPs experience but are typically in the $1,500 to $2,500 per month range, based on a 40 hr work week.
- Our contract is a rolling month to month agreement with a 30 day notice period.
- Timelines for sourcing qualified candidates are typically 2-4 weeks from receiving your instruction and role description.
-
We understand your business and role requirements
-
We screen and select candidates and bring forward a shortlist of qualified RPs.
-
You interview the candidates and you select your preferred candidate
-
We collaborate with you to onboard the RP and integrate them into to your organization and team.
"We have RPs working in international reservations as well as ticketing of contracted specialty fares. Our RP's are trained in GDS booking systems. They are personable and eager to please and a cost effective solution to our employment needs" Mike Bedient, President, MNT Travel Corp
Let's Talk.
To get started feel free to schedule a meeting with MGTeamPlus CEO, Paul Gladen via the button below. Alternatively you can reach out to Paul via email: paul@mgteamplus.com or hit the "Let's Talk" button below and we'll be in touch.